Privacy Policy

Burgett, Inc. (dba PianoDisc) built the PianoDisc iQ Player app and PianoDisc Calibrate app as Free apps. This SERVICE is provided at no cost and is intended for use AS IS.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your email address and phone number. The information that we request will be retained by us and used as described in this Privacy Policy.

The app does use third-party services that may collect information used to identify you.

Purchase Records

When you make a purchase through the PianoDisc iQ Player app or PianoDisc Calibrate app, a record of your purchase history is securely stored. This information is maintained to allow for easy retrieval and re-download of previously purchased content or services, as well as for customer support and accounting purposes.

Playback and Usage Metrics (PianoDisc+)

If you subscribe to PianoDisc+, we may collect certain playback and usage metrics, such as frequency of use, playback duration, and interaction data. These data are collected for accounting purposes, to verify subscription activity, and to improve the quality and performance of the PianoDisc+ service. Any data collected will be aggregated and anonymized where possible to protect user privacy.

Amazon Alexa Integration

When you use Amazon Alexa services in connection with our products or apps, certain account details (such as linked device identifiers and authentication tokens) may be retained. This retention is necessary to enable remote control of your PianoDisc-equipped piano through Alexa voice commands. We retain only the minimum information required to support this functionality and safeguard it through appropriate technical and organizational measures.

Log Data

We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case that we discover a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@pianodisc.com

PianoDisc
4111 N. Freeway Blvd.
Sacramento, CA 95834
United States